Frequently asked questions

Q: Where are you based and where will you dispatch items from?

We are an Australian family-owned business located in the Blue Mountains, NSW, Australia. The majority of products are stocked at our premises allowing for fast timely delivery. Some products may be shipped from our warehouse in Brisbane or Melbourne and usually take a day or two days longer to arrive 

Q: What are the key features of our products?

1. High quality
2. We source a majority of our products from Northern Thailand working for and with the local communities who make them
3. Ecologically responsibly sourced wood and materials are used
4. All Funyards deliveries are carbon neutral. We contribute a portion of all sales to the Planet app, which is the simplest, most effective way for Shopify’s millions of merchants to offer carbon-neutral shipping and support the technologies necessary for future-proofing the planet.

Q: What are your safety details for children, families and adults?

Original material certificate CARB, there are two types of plywood and meet safety standards in US and Europe.

• Products passed CE and ASTM test
• Paint and glue with CE, MSDS certificate, and passed ASTM test
• The structure of product is safe, no sharp corners

Q: What else do you sell?

 We are importers of high quality hand made wooden furniture

Coffee tables, side and console tables, childrens" furniture, games, gifts, homewares and more

 We are importers of high quality hand made wooden furniture

Coffee tables, side and console tables, childrens" furniture, games, gifts, homewares and more